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American Guardian Customers

American Guardian Warranty Services, Inc. currently administers over 600,000 service contracts for customers annually. Here are a few of the added benefits provided by our programs.*

Swift, Detailed Claims and Customer Service

While traveling, repairs can be made at any authorized repair facility in the United States or Canada. If so desired, transient claims can be reimbursed through our national credit card accounts: American Express, MasterCard or Visa. Through our insightful customer service representatives, customers have the ability to check on their claims.

Roadside Assistance

National Roadside Assistance through our Provider for towing and other emergency needs. If you have a breakdown or need other assistance, call the toll-free number 24 hours a day.

Contract Transferability

In the event you sell the covered vehicle to another private party, you may apply for transfer of coverage to the new owner.

Wear & Use

Included in all four tiers of the Compass Protection Plan, is the replacement of covered components resulting from the gradual reduction in performance due to normal wear and use, when the wear exceeds the manufacturer’s specification.

100% Guaranteed Part Replacement

If a part covered by the contract fails a second time during the term of the contract, all repair charges are paid by your service contract. No deductible, no extra repair charges, Guaranteed.

*Note: These are not provided for all programs through American Guardian Group, please consult specific program for more details concerning terms, conditions, and exclusions with the specific agreement.

Interest Free Payment Plan

Don’t let cost be a reason your customers are driving away without an American Guardian administered Service Contract! It can provide your customers with a convenient, interest-free way to purchase an American Guardian administered Service Contract.


Headquartered just outside of Chicago, Illinois, AGWS is an innovative provider of administration services for Agents and Dealers offering vehicle protection products, limited warranties, and a variety of environmental and aftermarket products across the United States. Since its inception in 1998, the goals of AGWS are to offer superior claim processing, exceptional customer service, and unrivaled profitability options. Products are insured by “A” or “A-” (Excellent) rated carriers. AGWS is part of the American Guardian Group of Companies and enjoys an A+ rating with the Better Business Bureau.




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